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SUGGESTIONS AND COMPLAINTS


NEWSLETTER
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Suggestions and Complaints Alpha Leasing Romania IFN’s attitude towards complaints
Your comments and suggestions are the most important starting point for the improvement of the quality of our products and services.
1. Openness
Alpha Leasing Romania IFN encourages the free expression of the discontents of its business partners, in view of improving the quality of the provided products and services.

2. Appreciation
Alpha Leasing Romania IFN sincerely appreciates the trust of its business partners and their support in solving any issues that might occur. Your comments and suggestions are the most important starting point for the improvement of the quality of our products and services.

3. Correct treatment
Alpha Leasing Romania IFN assures you that it treats most seriously your suggestions and complaints. Alpha Leasing Romania IFN aims at efficiently solving all the issues occurred and at improving the quality of the offered products and services, as a result of the experience acquired during its collaboration with you.

Alpha Leasing Romania IFN wishes to thank you for your support in solving any problem that might appear during our collaboration.

You can download the suggestions and complaints form in PDF format in order to fill it in and drop it in any of the Alpha Leasing Romania IFN registered offices.
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HERE IS HOW COMPLAINTS ARE TREATED:

1. Alpha Leasing Romania IFN keeps confidentiality of the information you provide. Anonymous forms are also accepted and they shall be treated with the same careful attention and importance by the Management of Alpha Leasing Romania IFN.

2. All the complaints are recorded and analyzed without delay by the Management of Alpha Leasing Romania IFN. The Management of Alpha Leasing Romania IFN expresses its clear intention to support and solve any problem that might occur during our collaboration.
 
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